FAQ
Product Information
Our blankets are crafted from 85% acrylic and 15% polyester, using the softest, highest-quality materials to ensure a gentle touch that’s perfect for delicate skin.
Yes! Our blankets are designed to provide warmth during colder months while remaining breathable for year-round comfort.
Each blanket is crafted in Spain, combining luxurious materials with expert craftsmanship.
Shipping & Delivery
Yes, we offer free shipping on all orders within the USA.
Currently, we only ship within the United States.
Returns and Exchanges
We offer a 14-day return window. Items must be in original, unused condition with tags attached. Please note, there’s a 10% restocking fee, and sale items are non-returnable.
Simply email us at info@mylilteddy.com to request a return label. Return shipping costs will be deducted from your refund.
Please contact us within 48 hours of receiving a damaged item. We’ll work with you to arrange a replacement or refund.
Care and Maintenance
- Washing: Machine wash on a cold or warm cycle with mild detergent. Hang to dry to retain softness; no ironing needed.
- Fluff Restoration: After washing, gently brush your hand over the surface to restore the blanket’s fluff and vibrancy.
- Fading: Slight fading after the first wash is normal, adding a gentle vintage charm.
- Loose Threads: Trim any loose threads with scissors to protect the weave.
- Color Variance: Slight color variations are part of our unique production, ensuring each blanket is special.
Gift Options
Absolutely! Every Lil Teddy item arrives in our signature, gift-ready packaging. You also have the option to add a personalized gift note for an additional fee.
Yes, a gift receipt is included with all orders.
Contact and Support
We’re here to help! You can contact us at info@mylilteddy.com or via the Contact Us page on our website.
Our team is available Monday through Friday, 9 AM to 5 PM EST, to answer any questions you may have.
Sustainability and Ethics
Yes, we are committed to sustainable practices, from sourcing materials responsibly to minimizing our environmental footprint.
Our blankets are made by skilled artisans under fair and ethical working conditions, ensuring that each product aligns with our values.